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The only remaining thing that you can do on your own is to go for the factory reset. It doesn't matter who's mobile is used the message is the same "number not valid" beeps three times and hangs up. Virgin have just ported the number across from BT but have not done it correctly. Cant get to speak to anyone was waiting on 151 technical for two hours yesterday listening to music.
In order to get help, you need to make two calls back to Verizon. Use a different phone in place of the one you are using now. If you still can't hear a ring tone, then call the phone company and have a repair man check out the phone line. But if you do hear a ring tone with the substitute phone, then the first phone is bad. Try unplugging the phone and letting it sit for about 10 minutes.
How to Diagnose Landline Phone Problems
Don’t worry, we have a few solutions to recommend before you take your device for a repair. Additionally, if you are unable to receive phone calls from a particular contact, check that you haven’t blocked the phone number. Conversely, if you can’t call a particular number, check that the person hasn’t blocked you; call the person with another number, perhaps.
Go to your network interface device and plug a known working phone in at the test port. If you have dial tone there and can make and receive calls the problem is in your house and you will be billed for Verizon to fix it unless you have an inside wire maintenace plan. If you can not make and receive calls there it is Verizon's trouble and you need to call them to come and repair the line. Sometimes we can almost forget smartphones are for making and receiving calls. However, when your iPhone or Android can’t make or receive calls, you really notice the absence. This is especially the case if you’re expecting an important call from someone or if you need your phone for work.
Cannot receive incoming calls on landline phone
If you're finding interference but don't want to unplug the offending piece of equipment, try installing a radio suppresser or radio/noise filter on your line. If you DO hear a clear dial tone at the network box, that means the service is fine and there must be a problem inside with your wiring or equipment. See the next section for some ways to check your equipment. If you DO NOT hear a dial tone when testing for service at the network box, or if the tone is faint or intermittent, then the problem is with our equipment.
If you have an iPhone, you can turn off Do Not Disturb mode by swiping down from the top-right corner of the screen. Next, tap the Do Not Disturb Mode icon so that it turns clear. Much the same goes if you’re using some kind of prepaid or pay-as-you-go SIM, which limits calls in terms of how much credit you’ve purchased. Check how much credit you have left, and if you’re fresh out, buy some more if you need to make a call. In addition, while we are on the subject of redirections, make sure that all calls are not redirected to an alternative number. This is handled by carriers and contacting them is a good idea.
Simplify iPhone Calls
This is not covered by most carriers, so you'll have to either do it yourself or hire a technician. Avoid any troubleshooting during a lightning storm. If you lose a dial tone during a storm, do not use any of your phones. A lightning strike while you're holding a phone could be fatal.
Alternatively, you can check sites such as Downdetector for third-party updates on network statuses. Assuming your phone is indeed switched on, you should check if it’s receiving a signal. This can be done easily on either an iPhone or Android by looking in the corner of your phone at the signal indicator. Finally, check the physical state of the SIM card and its placement.
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Plug the phone that wasn't working into the same jack that the working phone was using. Use the same cord that the non-working phone used. Remove the working phone and its cord from the jack. Physically unplug the phone and the cord from the wall. In iOS 15, Apple has upgraded Do not disturb mode in the form of Focus mode. It’s a customization feature that lets you limit and filter notifications according to the task that you are currently doing or the environment that you are in.
When your phone connects to a network, you should see your carrier's name. If not, a message of "not connected" or "roaming" might display. When you can neither make nor receive calls on an Android smartphone, the cause might be any number of issues.
You should look for an Airplane icon and you might need to expand the Quick Access menu as it’s usually somewhere below the essential tiles like Wi-Fi, Bluetooth, etc. Bit of background; Virgin broadband/phone plan taken with me in a house move to a 'purple' area and now my telephone landline wont work. Additionally, you want to reboot your phone once you reinstall your SIM card before checking to see if you can receive calls. After this you will be able to make and recieve calls while using the SIM.
Then, to see if the assigned ringtone is working, touch on it. You may also experiment with changing the ringtone to check if your phone receives incoming calls. If you have internet service, unplug your modem and then check if you still have noise on your line. If you don't hear noise when you disconnect your modem, the problem could be with your DSL filters.
Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems relating to Android, iOS, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, etc.) and previously worked with GearBest in that capacity. If the SIM is active, you might be provided with useful information to resolve the issue with your SIM card.
This clears your phone of any stored data that might potentially interfere with its functioning. This is probably the most important single thing that you need to confirm. Without the cellular network coverage, you won’t be able to receive calls and they’ll either be forwarded towards carrier services or voicemail.
When this option is activated, calls from unknown numbers are silenced and routed to voicemail. Sorry, we can't find an account at that address. Please log in to My CenturyLink to view outage information. Callers hear this message if you have Call Curfew turned on. Unplug any other equipment from that same jack. Unplug your phone from both the jack and electrical outlet.
To do this, select the Account section, and then select Manage Device to see all of your devices. To ensure your phone has call forwarding turned off, check your Phone options under “Settings,” and then select “Phone,” and find the “Call” section. If you are having problems getting a cellular signal, just restarting your phone can improve the strength or the connection. Most people don’t really know what to do if their Verizon phone call is not getting through.
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